Refund Policy
Refund Policy
We have a 30-day return policy — you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition you received it: unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
Customers are responsible for covering:
- Restocking Fee: A small fee applied to all returned items to cover inspection and repackaging.
- Shipping Costs: The cost of the return shipping label will be deducted from your refund.
How to Request a Return or Refund
Email us at info@christcomic.co with:
- Your order number
- A short message (optional, but appreciated)
We'll respond within 24 hours. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Damages and Issues
Please inspect your order on arrival and contact us immediately if the item is defective, damaged, or incorrect, so we can make it right.
Reshipments (Lost or Damaged in Transit)
Free replacement shipments (reships) are only available on orders that included Insured Shipping at checkout. If your order is lost or arrives damaged in transit and you purchased Insured Shipping, contact us at info@christcomic.co and we'll reship your order free of charge. Orders placed without Insured Shipping are not eligible for a free reship.
Non-Returnable Items
We cannot accept returns on sale items, gift cards, E-books, or custom/personalized products.
Exchanges
The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have the right to cancel or return it within 14 days, for any reason and without justification. The item must be in the same condition you received it: unused, with tags, and in its original packaging, with receipt or proof of purchase.
Refunds
We'll notify you once we've received and inspected your return and let you know if the refund is approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Banks and credit card companies may take additional time to process and post the refund.
If more than 15 business days have passed since your return was approved, contact us at info@christcomic.co.